Hold Times May be Longīe aware that hold times can be long, with some customers reporting a 30-minute or more wait time before they are able to talk to a live person. Next, you will be required to enter your Direct Express Card Number or Social Security Number.įollow the prompts to be transferred to a customer service representative. Live Customer Service is available from Monday – Friday: 7 am – 7 pm CST.įirst, dial the customer support toll-free number at 88.įor the hearing impaired: 1-86.
For tips on how to reach a live person, scroll down below. Here is the phone number for Direct Express.
We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses.We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.We expect commenters to treat each other and the blog writers with respect. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. But keep in mind, this is a moderated blog. Your thoughts, ideas, and concerns are welcome, and we encourage comments. The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. And then to report it to the Federal Trade Commission. Tell your friends and neighbors about this scam. So if you’re getting these calls, you’re not alone. (You can explore the data about imposter scams and losses at ftc.gov/exploredata.) People filed nearly 73,000 reports about Social Security imposters in the first six months of 2019, with reported losses of $17 million. The Social Security Administration scam is the number one scam reported to the FTC right now. The real SSA will never tell you to wire money, send cash, or put money on a gift card.
The real Social Security Administration will never call to threaten your benefits.Your Social Security number is not about to be suspended.If you get a call like this, do not press 1. (That’s not true, by the way.) Your browser does not support the audio element. Check out this SSA imposter robocall, which says your benefits will end. We’ve seen a new twist on the Social Security Administration (SSA) scam recently. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items.Money-Making Opportunities and Investments.Jobs and Making Money Show/hide Jobs and Making Money menu items.Credit, Loans, and Debt Show/hide Credit, Loans, and Debt menu items.Shopping and Donating Show/hide Shopping and Donating menu items.